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Reservation
The Reservation feature provides a centralized view of all reservations made, displaying reservation numbers, guest details, and booking information. Users can easily create, modify, and cancel reservations, ensuring accurate and up-to-date records. It enables...
Check In
The Check-In feature facilitates seamless guest arrivals. It enables front desk staff to efficiently process check-ins, capturing essential guest information, and generating room keys or access cards. Additionally, it allows for the seamless handling of additi...
Receipt
The Receipt and Payment functionalities enable front desk staff to manage financial transactions effortlessly. Users can generate receipts for room charges, services, or additional fees, providing guests with clear documentation of their expenses. The Payment ...
Payment
The Receipt and Payment functionalities enable front desk staff to manage financial transactions effortlessly. Users can generate receipts for room charges, services, or additional fees, providing guests with clear documentation of their expenses. The Payment ...
Additional Rate
Additional Rate functionality caters to dynamic pricing strategies. It allows users to apply additional rates based on factors like seasonal variations, promotions, or package deals. This feature ensures accurate pricing calculations and enhances revenue manag...
Discount
The Discount feature provides the flexibility to apply discounts to specific reservations or services. Users can easily configure and apply discounts based on guest preferences, loyalty programs, or promotional offers, improving guest satisfaction and fosterin...
Room Rate Posting
Room Rate Posting Room rate posting in the front office (FO) module of a PMS (Property Management System) involves the process of applying and updating room rates for guest accommodations. It allows front office staff to input or adjust rates based on factors...
Change Rate
Change Rate The "change rate" functionality in the front office (FO) module of a PMS (Property Management System) allows users to modify or update the room rates for guest accommodations. It enables front office staff to adjust rates based on factors such as ...
Check Out
Check Out The check-out functionality in the front office (FO) module of a PMS (Property Management System) refers to the process of completing a guest's stay and finalizing their departure from the property. It involves tasks such as generating the final bil...
In house & Guest History Record
In House List The "In-house" and "Guest History Record" features in the front office (FO) module of a PMS (Property Management System) serve to track and manage guest information and history. The "In-house" record maintains real-time details of guests current...
Room/Pax (Transfer/Exchange)
Room/pax (Transfer/Exchange) The "Room/pax (Transfer/Exchange)" functionality in the front office (FO) module of a PMS (Property Management System) allows for the transfer or exchange of room assignments or guest counts within the property. It enables front o...
Amend Stay
Amend Stay The "Amend Stay" functionality in the front office (FO) module of a PMS (Property Management System) allows for modifications to a guest's existing reservation or stay details. It enables front office staff to make changes to reservation dates, roo...
Group & Link
Group and Links The "Group and Links" functionality in the front office (FO) module of a PMS (Property Management System) allows for the management of group reservations and establishing links between related reservations. It enables front office staff to han...
Cancel Check In
Cancel Check In The "Cancel Check-In" functionality in the front office (FO) module of a PMS (Property Management System) allows for the cancellation of a guest's check-in process and reverting the reservation status to a pre-check-in state. It enables front ...
Room Status
Room Status The "Room Status" feature in the front office (FO) module of a PMS (Property Management System) provides real-time information about the current status of each room within the property. It allows front office staff to track the availability and co...
Stop Release
Stop Release The "Stop Release" feature in the front office module of a PMS allows for the temporary suspension of automatic posting of charges after the bill is printed for a room. When the bill is generated, the room is set to a "stop posting" status, preve...
Bill Settlement
Bill Settlement Bill settlement in the front office (FO) module of a PMS (Property Management System) refers to the process of finalizing payment for guest charges and closing the guest's account. It involves reviewing the charges incurred during the guest's...
Credit Note
Credit Note Credit note is passed normally when sales return done from bills with Credit Settlement. To pass credit note, Go to the Front Office >> Transaction >> Credit Note. You will see the following screen. After that, you will see the date. Put the v...
Credit Note Print
Credit Note Print When a credit note is issued to a guest's account, front office staff can utilize the "Credit Note Print" feature to produce a formal record of the credit adjustment. This document typically includes details such as the guest's name, the cre...