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Integration With Loyalty

Features

  • Setup
    • Loyalty Settlement On: Soaltee Heritage Club
    • Default Plan For Room Redemption: EP
    • Default Room Category For Room Redemption: DLX
  • Reservation/Check-In (Room Redemption)
    • A separate window to search member profiles.
    • Voucher Code input field.
    • If member profile & voucher code matches in loyalty system then, auto suggest rate with default plan & room category.
    • In Amend reservation, if user tries to remove voucher code then show warning.
      • If they remove the voucher then it expires without being used.
      • To manage the scenario hotel staff must manually adjust the amount.
    • Hotel Staff must split the invoice & settle it to loyalty department as the invoice can contain other revenue charged it in i.e Transportation, Business Center, etc.
    • HotelRoom Staffredemption mustcan checkbe done in single occupancy, if themore namethan of1 thepax companythen is fine or not before printing the invoice, once printed itvoucher can not be undone.applied.
    • Hotel Staff must not link invoice to member profile which is being settled to Loyalty Department.
    • Hotel Staff must link invoices to member profile which are not to be settled to Loyalty Department.
  • Guest Checkout (Room Earning)
    • In guest checkout there will be an option to search member profile.
    • If bill is printed by picking up member profile then the invoice detail is sent to loyalty system to calculate the point for that member.
    • It is one time process. If member not chosen or wrong member chosen then they have to manually adjust the points in loyalty system.
    • Room Invoice might contains multiple revenue heads except fnb i.e Pick Up Drop, Miscellaneous charges etc
      • We will send revenue head & value before tax to the loyalty system
      • For Eg:
        • Head
          		 Amount
          TARIFF
          		 10000
          AP
          		 3000
          FNB

          3300
          NONFNB

          4000
          MISC

          3000
          BANQUET

          2500
        • All of the amount are before tax.
      • Hotel staff must be cautious while generating invoice. They have to split the revenue & settle it to loyalty if guest has used voucher. For all other revenue that does not belongs to voucher, hotel staff must generate tax invoice & settle it from the guest.
  • FNB (Earning & Redemption)
    • Redemption
      • Membership search & Voucher Code Input.
      • If member & code matches in loyalty system then the Voucher Code amount will be auto settled to Soaltee Heritage Club & rest of the amount is payable by guest.
      • For Eg:
      • Voucher Amount = 6500
      • Total Invoice Amount Before Tax = 10000
      • 1 Vat Bill will be generated of Rs 10000 & 1300 VAT
      • The Buyer's detail of that invoice is provided by guest (if any)
      • Settlement Breakdown of that invoice
        • Total Amount = 10000+1300VAT
        • Voucher Amount = 6500
        • 6500 is settled in the name of Soaltee Heritage Club
        • 4800 will be paid by guest in any settlement mode i.e cash, wallet, etc.
        • In 4800, 3500 will only be sent to loyalty system by Aegis to calculate the point.
    • Earning
      • Before printing an tax invoice user can choose the member.
      • Charged Amount - Discount will be sent to loyalty system by Aegis along with member detail.
      • The amount used is always before tax.
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