Integration With Loyalty

Features

• Setup

  • Loyalty Settlement On: Soaltee Heritage Club
  • Default Plan For Room Redemption: EP
  • Default Room Category For Room Redemption: DLX

• Reservation/Check-In (Room Redemption)

  • A separate window to search member profiles.
  • Voucher Code input field.
  • If member profile & voucher code matches in loyalty system then, auto suggest rate with default plan & room category.
  • In Amend reservation, if user tries to remove voucher code then show warning.
    • If they remove the voucher then it expires without being used.
    • To manage the scenario hotel staff must manually adjust the amount.
      
  • Hotel Staff must split the invoice & settle it to loyalty department as the invoice can contain other revenue charged it in i.e Transportation, Business Center, etc.
  • Room redemption can be done in single occupancy, if more than 1 pax then voucher can not be applied.
    
  • Hotel Staff must not link invoice to member profile which is being settled to Loyalty Department.
  • Hotel Staff must link invoices to member profile which are not to be settled to Loyalty Department.

• Guest Checkout (Room Earning)
  

  • In guest checkout there will be an option to search member profile.
  • If bill is printed by picking up member profile then the invoice detail is sent to loyalty system to calculate the point for that member.
  • It is one time process. If member not chosen or wrong member chosen then they have to manually adjust the points in loyalty system.
    
  • Room Invoice might contains multiple revenue heads except fnb i.e Pick Up Drop, Miscellaneous charges etc
    • We will send revenue head & value before tax to the loyalty system
    • For Eg:

      • Head	Amount
        TARIFF	10000
        AP	3000
        FNB	3300
        NONFNB	4000
        MISC	3000
        BANQUET	2500

      • All of the amount are before tax.
    • Hotel staff must be cautious while generating invoice. They have to split the revenue & settle it to loyalty if guest has used voucher. For all other revenue that does not belongs to voucher, hotel staff must generate tax invoice & settle it from the guest.

• FNB (Earning & Redemption)
  

  • Redemption
    • Membership search & Voucher Code Input.
    • If member & code matches in loyalty system then the Voucher Code amount will be auto settled to Soaltee Heritage Club & rest of the amount is payable by guest.
      
    • For Eg:
    • Voucher Amount = 6500
    • Total Invoice Amount Before Tax = 10000
    • 1 Vat Bill will be generated of Rs 10000 & 1300 VAT
    • The Buyer's detail of that invoice is provided by guest (if any)
    • Settlement Breakdown of that invoice
      • Total Amount = 10000+1300VAT
      • Voucher Amount = 6500
      • 6500 is settled in the name of Soaltee Heritage Club
      • 4800 will be paid by guest in any settlement mode i.e cash, wallet, etc.
      • In 4800, 3500 will only be sent to loyalty system by Aegis to calculate the point.
  • Earning
    • Before printing an tax invoice user can choose the member.
    • Charged Amount - Discount will be sent to loyalty system by Aegis along with member detail.
    • The amount used is always before tax.