Integration With Loyalty

Features

• Setup

  • Loyalty Company Name: Soaltee Heritage Club
  • Default Plan For Room Redemption: EP
  • Default Room Category For Room Redemption: DLX

• Reservation/Check-In (Room Redemption)

  • A separate window to search member profiles.
  • Voucher Code input field.
  • If member profile & voucher code matches in loyalty system then, auto suggest rate with default plan & room category.
  • In Amend reservation, if user tries to remove voucher code then show warning.
    • If they remove the voucher then it expires without being used.
    • To manage the scenario hotel staff must manually adjust the amount.
  • By default pick Soaltee Heritage Club as the company of that checked in guest.
  • Hotel Staff must split the invoice & settle it to loyalty department as the invoice can contain other revenue charged it in i.e Transportation, Business Center, etc.
  • Hotel Staff must check if the name of the company is fine or not before printing the invoice, once printed it can not be undone.

• Guest Checkout (Room Earning)
  

  • In guest checkout there will be an option to search member profile.
  • If bill is printed by picking up member profile then the invoice detail is sent to loyalty system to calculate the point for that member.
  • It is one time process. If member not chosen or wrong member chosen then they have to manually adjust the points in loyalty system.
    
  • Room Invoice might contains multiple revenue heads except fnb i.e Pick Up Drop, Miscellaneous charges etc
    • We will send revenue head & value before tax to the loyalty system
    • For Eg:

      • Head	Amount
        TARIFF	10000
        AP	3000
        FNB	3300
        NONFNB	4000
        MISC	3000
        BANQUET	2500

      • All of the amount are before tax.

• FNB (Earning & Redemption)
  

  • Earning
    • Membership search & Voucher Code Input.
    • If member & code matches in loyalty system then we will split the invoice in