Change Rate

The "change rate" functionality in the front office (FO) module of a PMS (Property Management System) allows users to modify or update the room rates for guest accommodations. It enables front office staff to adjust rates based on factors such as demand, promotions, special events, or changes in market conditions. This feature ensures that the most current and appropriate rates are applied to reservations, optimizing revenue management and facilitating flexible pricing strategies within the property.

Change Rate is used to edit room rate and meal rate for a room.

To change rate, Go to Front Office >>Transaction >> Change Rate

The following screen will be displayed. From the ‘Filter By’ option, you can choose from room, group or company. You need to enter the name of group or company name in the case ‘Filter By’ company or group is selected. The information on the Room List section will be updated accordingly.

You can select the room number from Room List section by ticking the box on the left side. Once a room number has been selected, press Alt+C to open Change Rate menu as shown below:

On the Primary Information section, fill the required fields and change Discounted
Rate to ‘Yes’. Now, you can change the Room Rate and Meal Rate values in the Rate Details section.

Select a Guest Classification and a Reason as applicable. Then, press Ctrl+S to save the information.

To change bill info, Go to Front Office >> Transaction >> Change Rate

The above screen will be displayed. From the ‘Filter By’ option, you can choose from room, group or company. You need to enter the name of group or company name in the case ‘Filter By’ company or group is selected. The information on the Room List section will be updated accordingly.

You can select the room number from Room List section by ticking the box on the left side of the room number. Once a room number has been selected, press Alt+B to open Change Bill Info menu as shown below:

Please select the company whose billing info needs to be changed. Fill all the necessary information and press Ctrl+S to save it.