Credit note:

Credit note:

Credit note is passed normally when sales return done from bills with Credit Settlement.A credit note is a document issued to a customer to indicate that a certain amount of money has been credited to their account or that they are entitled to a refund. In the context of sales returns, a credit note is typically generated when a customer returns a product and receives credit for the returned items. This credit is applied to the customer's account balance or used as a payment towards future purchases. Credit notes are often associated with credit settlements, where the refunded amount is deducted from the customer's outstanding balance or used to offset future invoices.

To pass credit note, Go to the POS >> Transaction >> Credit Note

You will see the following screen.  After that, you will see the date. Put the valid date. You will see the billing list. Select the required bill list.

 

You will see the above screen with information in pop up module. Enter the required date and total return values as well as put valid remarks. Click on pass credit note or just press Alt + P to update. Press Alt + C to exit from the view ticket or click on cross(x) button.